[ultimate_modal modal_title=”1. Discussion Forum: What Facility Managers and Healthcare Organizations Want from Solution Providers” btn_size=”md” btn_bg_color=”#c53130″ btn_txt_color=”#fff9f0″ btn_text=”Session Information” modal_size=”medium” modal_style=”overlay-fade”]Moderators: Sean Goings, CEM, CHSP, SASHE, President, DAC, Inc.; Joseph G. Sprague, FAIA, FACHA, Senior Vice President & Director, Health Facilities, HKS, Inc.

 

Panelists: Bert M. Gumeringer, MBA, MS, CHFM, FASHE, Vice President-Facilities Engineering & Support Services, Texas Children’s; Sean Mulholland, PE, CHFM, CHC, Director of Planning, Design, and Construction, Children’s Hospital Colorado; Scott Tripp, MBA, CHFM, Director Operations & Support Services, Riverview Health; Carol J McCormick, CHFM, Operations Director Facilities & Support Services, CHI Health.[/ultimate_modal]

[ultimate_modal modal_title=”2. Recovery: The Long Road Ahead Following a Catastrophic Event” btn_size=”md” btn_bg_color=”#c53130″ btn_txt_color=”#fff9f0″ btn_text=”Session Information” modal_size=”medium” modal_style=”overlay-fade”]In some ways, the recovery phase of emergency management is the most difficult to prepare for. Recovery can last for months and years, drain financial resources, and tax the body and spirit of each individual involved in recovery from a major event. Health care organizations have experienced a variety of catastrophic events, prompting increased emphasis on emergency preparedness. Several individuals whose health care facilities have been involved recently in catastrophic events discuss the road to recovery and share insight into how to prepare for this critical phase.

• Describe the process of planning for recovery as part of emergency management
• Use lessons learned from recent events to plan for the recovery phase
• Articulate the relationship between the Hazard Vulnerability Analysis (HVA) and recovery phase
• Identify opportunities to prepare the physical environment for recovery

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[ultimate_modal modal_title=”3. The 2018 Guidelines – Are you Ready for Change?” btn_size=”md” btn_bg_color=”#c53130″ btn_txt_color=”#fff9f0″ btn_text=”Session Information” modal_size=”medium” modal_style=”overlay-fade”]The chair of the 2018 Health Guidelines Revision Committee will discuss changes in the 2018 FGI Guidelines, including the separation of hospital and outpatient facility requirements to better address their unique needs, minimize costs, and encourage flexibility of use. New accommodations for care of patients of size and for telemedicine services will be discussed, plus an overview of changes to requirements for recovery spaces; imaging, examination, procedure, and operating rooms; and sterile processing facilities.

 

• Explain the reasoning behind changes to the design of clinical spaces in health care facilities
• Identify how using the updated Guidelines for a project can provide a safe and effective patient care environment at a reasonable cost
• Discuss how FGI is reinventing its process to more rigorously examine, balance, and document requirements based on best available evidence
• Describe strategies used by FGI to develop and enhance new content for 2018

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[ultimate_modal modal_title=”4. IoT and What it Means in Healthcare Facilities” btn_size=”md” btn_bg_color=”#c53130″ btn_txt_color=”#fff9f0″ btn_text=”Session Information” modal_size=”medium” modal_style=”overlay-fade”]This interactive presentation discusses the evolution of building automation systems focusing around the Internet of things. The presenter will share real life challenges and rewards that every facility manager will face with the technology.

• Explain what the term “Internet of things” means
• Describe how we took control of the technology
• Identify the security risks IOT creates
• Demonstrate the benefits of the IOT

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[ultimate_modal modal_title=”5. Increasing Facility Productivity without Adding Staff – A Journey to Process Ownership” btn_size=”md” btn_bg_color=”#c53130″ btn_txt_color=”#fff9f0″ btn_text=”Session Information” modal_size=”medium” modal_style=”overlay-fade”]The session will detail how a health care facility department reduced work request completion times, improved quality, and reduced costs without adding full-time equivalents by empowering staff to take ownership of the challenge and develop processes that work for them.

• Identify departmental goals and establish baseline staffing and productivity
• Establish a diverse and collaborative project team
• Engage staff in problem solving
• Establish usable and sustainable performance metrics

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[ultimate_modal modal_title=”6. Engineering Risk: Benefits of Collaboration for Risk Managers and Facility Engineers” btn_size=”md” btn_bg_color=”#c53130″ btn_txt_color=”#fff9f0″ btn_text=”Session Information” modal_size=”medium” modal_style=”overlay-fade”]Both risk management and health care facility professionals want to provide the best possible environment for patients. Collaboration among these two groups of professionals can help our health care organizations ensure constant readiness, preparedness, and mitigation. This session explores ways risk managers and facility professionals can work together and use common tools to promote success.

• Describe key opportunities to hold discussions with risk management
• Explain the foundations of enterprise risk management
• Discuss the impact of engineering and facility management decisions on clinical and non-clinical operations
• List common tools used by both risk managers and facility professionals, including risk assessments, failure mode effects analysis, root cause analysis, and auditing

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[ultimate_modal modal_title=”7. Key Performance Indicators (KPI): Harnessing the Power of Data to Win the Day” btn_size=”md” btn_bg_color=”#c53130″ btn_txt_color=”#fff9f0″ btn_text=”Session Information” modal_size=”medium” modal_style=”overlay-fade”]Do you ever wish you could walk into meetings with the data you needed to more effectively negotiate with the C-suite? For example, would you like to have information to counter proposals to cut costs based on the advice of outside consulting firms? This session explains the importance of Key Performance Indicator (KPI) tracking in facilities management. The session will dive into the benefits of collaborative KPI tracking, and the necessity of having trustworthy, valid and reliable KPI data in your toolbox.

• Describe the current state of KPI metrics, including who is measuring what, and how effectively KPIs are measured.
• Explain what makes KPI metrics reliable and valid, and how this relates to trust in the data and the ability to compare data with others.
• Identify how the facility management community can harness the “big data” movement to ensure trustworthy data, and how this data can be leveraged in discussions with the C-Suite.
• Describe how to become involved in ASHE’s KPID (Key Performance Indicator) Project, and explain the potential benefits of participation.

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[ultimate_modal modal_title=”8. CMS CoP Interpretation Guidelines Overview” btn_size=”md” btn_bg_color=”#c53130″ btn_txt_color=”#fff9f0″ btn_text=”Session Information” modal_size=”medium” modal_style=”overlay-fade”]This panel of subject matter experts will provide an overview of the latest guidance issued by the Center for Medicare and Medicaid Services. The panel will consist of CMS representatives, authorities having jurisdiction, and subject matter experts who will cover the latest interpretive guidance relative to the current Conditions of Participation for acute and long-term care facilities.

• Recognize the importance of CMS Interpretive Guidance
• Describe CMS’s guidance on the latest Conditions of Participation
• Improve the organization’s compliance program
• Help better prepare for the next accreditation survey

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[ultimate_modal modal_title=”9. Joint Commission Update” btn_size=”md” btn_bg_color=”#c53130″ btn_txt_color=”#fff9f0″ btn_text=”Session Information” modal_size=”medium” modal_style=”overlay-fade”]This session discusses the revised and new elements of performance as of January 2018. Changes that the Joint Commission will make within the next year to improve patient care delivery, patient safety, and the survey process will also be presented. The most often cited standards will be examined including the root causes for non-compliance and strategies for maintaining compliance. In addition, the process for response to survey findings will be presented. Time will be allocated for questions.

• Plan a strategy for compliance with new and revised elements of performance
• Explain the relationship between the physical health care environment and patient safety
• Maintain compliance and minimize survey findings
• Respond in the appropriate manner to survey findings.

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