Active Directory simplifies the login process by automatically authenticating desktop or mobile applications.  Enter a password once for access and avoid the need to repeatedly enter login information when switching between programs.  Save time and money by having your organization’s employee roster automatically updated at specified intervals in AIMS Customer Service.

The Native App offers a more convenient way for technicians to access AIMS 3 while in the field.  Using an iOS or Android device, technicians have direct access to the AIMS 3 application while benefiting from smartphone features.  Additional functionality allows for camera integration, barcode scanning, and a GPS locator service.  If Wi-Fi is unavailable, users can go offline with no data loss.

AIMS utilizes a standard API that allows AIMS to send and receive data between other software systems used in your organization, eliminating custom software.  API’s eliminate manual data transfers by sharing and updating data automatically.  AIMS offers a variety of API vendor opportunities in RTLS, purchasing, equipment testing, parts, cybersecurity, and more.

Quickly send equipment life-cycle information from AIMS to your capital planning tool, thereby leveraging data for budget decisions and maintenance.

Easily handle all aspects of service contracts – from tracking vendor service and performance to contract limits and costing – with numerous cost-to-value analyses.  AIMS 3 also allows users to amend an existing contract, and track those changes.  Users can group contracts by coverage, indicate the services included in the contract, identify associated POs, and track repairs.

Cybersecurity interfaces provide visibility and protection for your IoT assets.  When a threat is detected, the device is quarantined and a Work Order is automatically created in AIMS.

Digital Dashboard gives you real-time access to your KPI’s to easily see information in order to make critical decisions quickly and effectively.
Dashboards can be configured by performance indicators, ratios, risk, and more.  Users can create their own custom dashboards and use the predefined dashboards from the Library.

Dispatch Center provides a single point for processing and dispatching work requests. Work orders are automatically assigned to a technician based on the employee triage queue. (Manual assignment can also be used.)  The queue is based on technician information such as department, specialty, availability, and workload. Technicians are automatically paged/e-mailed when a work order is assigned to them, and can confirm receipt and completion of their assignment or decline the assignment. Unaccepted work requests are automatically escalated and reassigned.

The TimeClock feature allows users to clock in/out of AIMS ensuring work requests are only assigned to technicians on the clock.

The oneSOURCE interface provides 24/7 access to thousands of up-to-date inspection, testing, and maintenance documents.  Users have the ability to find documents by instrument catalog number, manufacturer, or key word description – making it easy to keep manuals current for technicians all while within AIMS.

EasyNet is our web-based work request system that allows hospital employees to create maintenance requests directly from their workstation.  In addition, they can monitor Work Order statuses, access equipment records, and receive e-mail alerts when statuses change.

AIMS 3 interfaces with ECRI Institute’s Sourcebase, UMDNS, and Alerts Tracker. The interface enables users to download the latest Sourcebase and UMDNS Codes so your lists are always up to date.

Users then link existing Codes with Sourcebase and UMDNS Codes to facilitate Alerts Tracker notifications. The latest Alerts are downloaded to AIMS, which identifies and displays the affected Tags. Work orders for those Tags are then created directly from the Alerts screen.

Exchange Parts manages the timely return of exchangeable parts for credit. Automatic email reminders notify technicians when replacement parts are received, and when exchangeable parts must be returned. Exchange Parts is fully integrated with the Parts and Purchasing Optional Components, and provides users with the ability to monitor credits and due dates.

Import Equipment, PM Schedules, Work Orders, and Labor and Material Lines.  Import Tool accesses a user-populated Excel spreadsheet, and processes the file by individual data element.  Users can export existing Equipment and Work Orders, which can then be edited by the user and imported back into AIMS 3.

Order from PartsSource directly through AIMS. Create new orders and review and maintain current orders. Parts ordered using the interface are automatically associated with the applicable AIMS work order.

Parts Inventory tracks in-house parts with purchase order number, part number, description, cost, in-stock, and on-order. Parts Inventory tracks part receipts, adjustments, and inventory relief against specific work orders to achieve costing.

Expedite purchase requests that require management approval. Technicians submit requests to managers via email; the manager can then quickly approve the request, and AIMS closes the loop by automatically notifying the technician of the approval.

Purchasing automates purchasing management and vendor labor procurement.  Track the complete cycle – from requests to back orders, invoices, and credit memos – and view vendor purchase histories.

Automate your procure-to-pay process with simplified ordering. Easily request parts, receive P.O.s, and sync data between your purchasing department and AIMS.

RTLS interfaces help locate equipment by automatically updating equipment locations inside AIMS.  AIMS then enters the exact equipment location at the time the Work Order was created.

With Report Designer Service, the experts at Phoenix create custom reports for your organization.  You can also choose from over 200 reports in our Report Designer Library.  These Reports can be quickly and easily modified to meet your reporting objectives.

Standardize your device inspections. Import procedure templates, test results, and completion results from the application to AIMS, eliminating error associated with manual data transfer.

Automate and streamline IT processes to address clinicians’ needs. With a single platform, users are able to log and report HTM issues, incidents, and requests via the help desk.