Active Directory simplifies the login process by automatically authenticating desktop or mobile applications.  Enter a password once for access and avoid the need to repeatedly enter login information when switching between programs.  Save time and money by having your organization’s employee roster automatically updated at specified intervals in AIMS Customer Service.

The Purchasing component automates purchasing management and vendor labor procurement.  Track the complete cycle – from requests to back orders, invoices, and credit memos – and view vendor purchase histories.

AIMS utilizes a standard API that allows AIMS to send and receive data between other software systems used in your organization, eliminating custom software.  API’s eliminate manual data transfers by sharing and updating data automatically.  AIMS offers a variety of API vendor opportunities in RTLS, purchasing, equipment testing, parts, cybersecurity, and more.

Parts Inventory tracks in-house parts with purchase order number, part number, description, cost, in-stock, and on-order. Parts Inventory tracks part receipts, adjustments, and inventory relief against specific work orders to achieve costing.

Easily handle all aspects of service contracts – from tracking vendor service and performance to contract limits and costing – with numerous cost-to-value analyses.  AIMS 3 also allows users to amend an existing contract, and track those changes.  Users can group contracts by coverage, indicate the services included in the contract, identify associated POs, and track repairs.

Our Offline App offers a convenient way for technicians to work on AIMS 3 while in the field, without an internet connection.  Using an iOS or Android device, technicians can update information in the AIMS 3 application no matter where they are.  Once an internet connection is reestablished the app will update your CMMS software.

Digital Dashboard gives you real-time access to your KPI’s to easily see information in order to make critical decisions quickly and effectively.
Dashboards can be configured by performance indicators, ratios, risk, and more.  Users can create their own custom dashboards and use the predefined dashboards from the Library.

Dispatch Center provides a single point for processing and dispatching work requests. Work orders are automatically assigned to a technician based on the employee triage queue. (Manual assignment can also be used.)  The queue is based on technician information such as department, specialty, availability, and workload. Technicians are automatically paged/e-mailed when a work order is assigned to them, and can confirm receipt and completion of their assignment or decline the assignment. Unaccepted work requests are automatically escalated and reassigned.

The TimeClock feature allows users to clock in/out of AIMS ensuring work requests are only assigned to technicians on the clock.

Import Equipment, PM Schedules, Work Orders, and Labor and Material Lines.  Import Tool accesses a user-populated Excel spreadsheet, and processes the file by individual data element.  Users can export existing Equipment and Work Orders, which can then be edited by the user and imported back into AIMS 3.

EasyNet is our web-based work request system that allows hospital employees to create maintenance requests directly from their workstation.  In addition, they can monitor Work Order statuses, access equipment records, and receive e-mail alerts when statuses change.

Exchange Parts manages the timely return of exchangeable parts for credit. Automatic email reminders notify technicians when replacement parts are received, and when exchangeable parts must be returned. Exchange Parts is fully integrated with the Parts and Purchasing Optional Components, and provides users with the ability to monitor credits and due dates.

Expedite purchase requests that require management approval. Technicians submit requests to managers via email; the manager can then quickly approve the request, and AIMS closes the loop by automatically notifying the technician of the approval.