Tech Line Partners in Support

 

800 Hot-Line Support

Eight hours of direct telephone access to AIMS technical support available 8:00am – 5:00pm EST.  Our experienced staff is on call to answer questions ranging from new equipment entry to PM work order generation and alternatives to effectively capture data.

 

Included with Tech Line Annual Support:

Preferred Services

Program Updates via the Web

 

*Annual System Checkup

 

*Version updates

 

*Advance Notice of special offers

 

*Maintenance releases

 

*10% savings on software engineering

 

*Patches and fixes

 

  services (excluding database conversions)