ProShield Partners in Support

 

800 Hot-Line Support

Unlimited hours of direct telephone access to AIMS technical support available 8:00am – 5:00pm EST.  Our experienced staff is on call to answer questions ranging from new equipment entry to PM work order generation and alternatives to effectively capture data.

 

Included with ProShield Annual Support:

Preferred Services

Program Updates

 

*Annual System Checkup

 

*Version updates

 

*Advance Notice of special offers

 

*Maintenance releases

 

*15% off training classes at Phoenix Data

 

*Patches and fixes

 

*10% off Internet Training classes

 

 

 

*15% savings on software engineering

 

 

 

 (excluding database conversions)

 

 

 

*Limited Database Support